Terms of Service

Terms of Service

Acceptance of Terms

By accessing or using DIY Connect, you agree to be bound by these Terms of Service. These terms apply to all users, including buyers, vendors, and visitors.

Platform Description

DIY Connect is a multi-vendor e-commerce marketplace specializing in DIY products and supplies. We facilitate transactions between independent vendors and customers but do not manufacture, own, or sell the products listed on the platform.

User Accounts

Users must provide accurate, current information during registration. Account credentials must be kept confidential and secure. Users are responsible for all activity that occurs under their account. DIY Connect reserves the right to suspend or terminate accounts that violate these terms or engage in fraudulent or harmful activity.

Prohibited Activities

Users may not:

  • Violate any applicable laws or regulations

  • Infringe on intellectual property rights of others

  • Upload malicious code or attempt to compromise platform security

  • Engage in fraudulent transactions or misrepresentation

  • Harass, abuse, or harm other users

  • Circumvent the platform to conduct transactions externally

  • Manipulate reviews or ratings

  • Use automated systems to access the platform without authorization

Platform Rights

DIY Connect reserves the right to:

  • Modify or discontinue services with or without notice

  • Refuse service to anyone for any reason

  • Remove content that violates these terms

  • Update these Terms of Service at any time

  • Monitor platform activity to ensure compliance

User Conduct

All users must maintain professional and respectful communication. Disputes should be reported through proper channels. Users agree to indemnify DIY Connect against claims arising from their use of the platform.

Limitation of Liability

DIY Connect acts as a marketplace platform connecting vendors and customers. We are not responsible for the quality, safety, or legality of products listed, the accuracy of listings, the ability of vendors to complete sales, or the ability of buyers to complete purchases. Our liability is limited to the maximum extent permitted by law.

Governing Law

These Terms of Service are governed by the laws of South Africa. Any disputes will be subject to the exclusive jurisdiction of South African courts.

Contact

For questions regarding these Terms of Service, please contact us through the platform's support center or at the email address provided on our website.